MINI MINI MANI MO
<!DOCTYPE HTML>
<html lang="en" class="sidebar-visible no-js clamav">
<head>
<!-- Book generated using mdBook -->
<meta charset="UTF-8">
<title>Report a Bug - ClamAV Documentation</title>
<!-- Custom HTML head -->
<meta content="text/html; charset=utf-8" http-equiv="Content-Type">
<meta name="description" content="An open source malware detection toolkit and antivirus engine.">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="theme-color" content="#ffffff" />
<link rel="shortcut icon" href="../../favicon.png">
<link rel="stylesheet" href="../../css/variables.css">
<link rel="stylesheet" href="../../css/general.css">
<link rel="stylesheet" href="../../css/chrome.css">
<link rel="stylesheet" href="../../css/print.css" media="print">
<!-- Fonts -->
<link rel="stylesheet" href="../../FontAwesome/css/font-awesome.css">
<link rel="stylesheet" href="../../fonts/fonts.css">
<!-- Highlight.js Stylesheets -->
<link rel="stylesheet" href="../../highlight.css">
<link rel="stylesheet" href="../../tomorrow-night.css">
<link rel="stylesheet" href="../../ayu-highlight.css">
<!-- Custom theme stylesheets -->
<!-- MathJax -->
<script async type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.1/MathJax.js?config=TeX-AMS-MML_HTMLorMML"></script>
</head>
<body>
<!-- Provide site root to javascript -->
<script type="text/javascript">
var path_to_root = "../../";
var default_theme = window.matchMedia("(prefers-color-scheme: dark)").matches ? "clamav" : "clamav";
</script>
<!-- Work around some values being stored in localStorage wrapped in quotes -->
<script type="text/javascript">
try {
var theme = localStorage.getItem('mdbook-theme');
var sidebar = localStorage.getItem('mdbook-sidebar');
if (theme.startsWith('"') && theme.endsWith('"')) {
localStorage.setItem('mdbook-theme', theme.slice(1, theme.length - 1));
}
if (sidebar.startsWith('"') && sidebar.endsWith('"')) {
localStorage.setItem('mdbook-sidebar', sidebar.slice(1, sidebar.length - 1));
}
} catch (e) { }
</script>
<!-- Set the theme before any content is loaded, prevents flash -->
<script type="text/javascript">
var theme;
try { theme = localStorage.getItem('mdbook-theme'); } catch(e) { }
if (theme === null || theme === undefined) { theme = default_theme; }
var html = document.querySelector('html');
html.classList.remove('no-js')
html.classList.remove('clamav')
html.classList.add(theme);
html.classList.add('js');
</script>
<!-- Hide / unhide sidebar before it is displayed -->
<script type="text/javascript">
var html = document.querySelector('html');
var sidebar = 'hidden';
if (document.body.clientWidth >= 1080) {
try { sidebar = localStorage.getItem('mdbook-sidebar'); } catch(e) { }
sidebar = sidebar || 'visible';
}
html.classList.remove('sidebar-visible');
html.classList.add("sidebar-" + sidebar);
</script>
<nav id="sidebar" class="sidebar" aria-label="Table of contents">
<div class="sidebar-scrollbox">
<ol class="chapter"><li class="chapter-item expanded "><a href="../../Introduction.html"><strong aria-hidden="true">1.</strong> Introduction</a></li><li class="chapter-item expanded "><a href="../../manual/Installing.html"><strong aria-hidden="true">2.</strong> Installing</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/Installing/Packages.html"><strong aria-hidden="true">2.1.</strong> Packages</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Docker.html"><strong aria-hidden="true">2.2.</strong> Docker</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Installing-from-source-Unix.html"><strong aria-hidden="true">2.3.</strong> Unix from source (v0.104+)</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Installing-from-source-Unix-old.html"><strong aria-hidden="true">2.4.</strong> Unix from source (v0.103-)</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Installing-from-source-Windows.html"><strong aria-hidden="true">2.5.</strong> Windows from source</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Community-projects.html"><strong aria-hidden="true">2.6.</strong> Community Projects</a></li><li class="chapter-item expanded "><a href="../../manual/Installing/Add-clamav-user.html"><strong aria-hidden="true">2.7.</strong> Add a service user account</a></li></ol></li><li class="chapter-item expanded "><a href="../../manual/Usage.html"><strong aria-hidden="true">3.</strong> Usage</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/Usage/Configuration.html"><strong aria-hidden="true">3.1.</strong> Configuration</a></li><li class="chapter-item expanded "><a href="../../manual/Usage/SignatureManagement.html"><strong aria-hidden="true">3.2.</strong> Updating Signature Databases</a></li><li class="chapter-item expanded "><a href="../../manual/Usage/Scanning.html"><strong aria-hidden="true">3.3.</strong> Scanning</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/OnAccess.html"><strong aria-hidden="true">3.3.1.</strong> On-Access Scanning</a></li></ol></li><li class="chapter-item expanded "><a href="../../manual/Usage/Services.html"><strong aria-hidden="true">3.4.</strong> Running ClamAV Services</a></li><li class="chapter-item expanded "><a href="../../manual/Usage/ReportABug.html" class="active"><strong aria-hidden="true">3.5.</strong> Report a Bug</a></li></ol></li><li class="chapter-item expanded "><a href="../../manual/Signatures.html"><strong aria-hidden="true">4.</strong> Signatures</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/Signatures/DatabaseInfo.html"><strong aria-hidden="true">4.1.</strong> CVD Info File</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/DynamicConfig.html"><strong aria-hidden="true">4.2.</strong> Dynamic Configuration Settings</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/AuthenticodeRules.html"><strong aria-hidden="true">4.3.</strong> Trusted and Revoked EXE Certificates</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/FileTypeMagic.html"><strong aria-hidden="true">4.4.</strong> File Type Recognition</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/AllowLists.html"><strong aria-hidden="true">4.5.</strong> Allow Lists</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/HashSignatures.html"><strong aria-hidden="true">4.6.</strong> Hash-based Signatures</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/BodySignatureFormat.html"><strong aria-hidden="true">4.7.</strong> Content-based Signature Format</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/Signatures/LogicalSignatures.html"><strong aria-hidden="true">4.7.1.</strong> Logical Signatures</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/ExtendedSignatures.html"><strong aria-hidden="true">4.7.2.</strong> Extended Signatures</a></li></ol></li><li class="chapter-item expanded "><a href="../../manual/Signatures/YaraRules.html"><strong aria-hidden="true">4.8.</strong> YARA Rules</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/PhishSigs.html"><strong aria-hidden="true">4.9.</strong> Phishing Signatures</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/BytecodeSignatures.html"><strong aria-hidden="true">4.10.</strong> Bytecode Signatures</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/ContainerMetadata.html"><strong aria-hidden="true">4.11.</strong> Container Metadata Signatures</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/EncryptedArchives.html"><strong aria-hidden="true">4.12.</strong> Archive Passwords (experimental)</a></li><li class="chapter-item expanded "><a href="../../manual/Signatures/SignatureNames.html"><strong aria-hidden="true">4.13.</strong> Signature Names</a></li></ol></li><li class="chapter-item expanded "><a href="../../manual/Development.html"><strong aria-hidden="true">5.</strong> For Developers</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../manual/Development/github-pr-basics.html"><strong aria-hidden="true">5.1.</strong> Pull Request Basics</a></li><li class="chapter-item expanded "><a href="../../manual/Development/clamav-git-work-flow.html"><strong aria-hidden="true">5.2.</strong> ClamAV Git Work Flow</a></li><li class="chapter-item expanded "><a href="../../manual/Development/personal-forks.html"><strong aria-hidden="true">5.3.</strong> Working with Your Fork</a></li><li class="chapter-item expanded "><a href="../../manual/Development/testing-pull-requests.html"><strong aria-hidden="true">5.4.</strong> Reviewing Pull Requests</a></li><li class="chapter-item expanded "><a href="../../manual/Development/development-builds.html"><strong aria-hidden="true">5.5.</strong> Building for Development</a></li><li class="chapter-item expanded "><a href="../../manual/Development/build-installer-packages.html"><strong aria-hidden="true">5.6.</strong> Building the Installer Packages</a></li><li class="chapter-item expanded "><a href="../../manual/Development/tips-and-tricks.html"><strong aria-hidden="true">5.7.</strong> Dev Tips & Tricks</a></li><li class="chapter-item expanded "><a href="../../manual/Development/performance-profiling.html"><strong aria-hidden="true">5.8.</strong> Performance Profiling</a></li><li class="chapter-item expanded "><a href="../../manual/Development/code-coverage.html"><strong aria-hidden="true">5.9.</strong> Computing Code Coverage</a></li><li class="chapter-item expanded "><a href="../../manual/Development/fuzzing-sanitizers.html"><strong aria-hidden="true">5.10.</strong> Fuzzing Sanitizers</a></li><li class="chapter-item expanded "><a href="../../manual/Development/libclamav.html"><strong aria-hidden="true">5.11.</strong> libclamav</a></li><li class="chapter-item expanded "><a href="../../manual/Development/Contribute.html"><strong aria-hidden="true">5.12.</strong> Contribute</a></li></ol></li><li class="chapter-item expanded "><a href="../../faq/faq.html"><strong aria-hidden="true">6.</strong> Frequently Asked Questions</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../faq/faq-whichversion.html"><strong aria-hidden="true">6.1.</strong> Selecting the Right Version of ClamAV for You</a></li><li class="chapter-item expanded "><a href="../../faq/faq-freshclam.html"><strong aria-hidden="true">6.2.</strong> FreshClam (Signature Updater)</a></li><li class="chapter-item expanded "><a href="../../faq/faq-cvd.html"><strong aria-hidden="true">6.3.</strong> Signature Database (CVD)</a></li><li class="chapter-item expanded "><a href="../../faq/faq-misc.html"><strong aria-hidden="true">6.4.</strong> Misc</a></li><li class="chapter-item expanded "><a href="../../faq/faq-ml.html"><strong aria-hidden="true">6.5.</strong> Mailing Lists</a></li><li class="chapter-item expanded "><a href="../../faq/faq-safebrowsing.html"><strong aria-hidden="true">6.6.</strong> Safe Browsing</a></li><li class="chapter-item expanded "><a href="../../faq/faq-troubleshoot.html"><strong aria-hidden="true">6.7.</strong> Troubleshooting</a></li><li class="chapter-item expanded "><a href="../../faq/faq-scan-alerts.html"><strong aria-hidden="true">6.8.</strong> Interpreting Scan Alerts</a></li><li class="chapter-item expanded "><a href="../../faq/faq-upgrade.html"><strong aria-hidden="true">6.9.</strong> Upgrading</a></li><li class="chapter-item expanded "><a href="../../faq/faq-rust.html"><strong aria-hidden="true">6.10.</strong> Rust</a></li><li class="chapter-item expanded "><a href="../../faq/faq-win32.html"><strong aria-hidden="true">6.11.</strong> Win32</a></li><li class="chapter-item expanded "><a href="../../faq/faq-pua.html"><strong aria-hidden="true">6.12.</strong> PUA (Potentially Unwanted Application)</a></li><li class="chapter-item expanded "><a href="../../faq/faq-ignore.html"><strong aria-hidden="true">6.13.</strong> Ignore</a></li><li class="chapter-item expanded "><a href="../../faq/faq-uninstall.html"><strong aria-hidden="true">6.14.</strong> Uninstall</a></li><li class="chapter-item expanded "><a href="../../faq/faq-eol.html"><strong aria-hidden="true">6.15.</strong> ClamAV EOL Policy</a></li><li class="spacer"></li></ol></li><li class="chapter-item expanded "><a href="../../community_resources/CommunityResources.html"><strong aria-hidden="true">7.</strong> Community Resources</a></li><li class="spacer"></li><li class="chapter-item expanded "><a href="../../appendix/Appendix.html"><strong aria-hidden="true">8.</strong> Appendix</a></li><li><ol class="section"><li class="chapter-item expanded "><a href="../../appendix/Terminology.html"><strong aria-hidden="true">8.1.</strong> Terminology</a></li><li class="chapter-item expanded "><a href="../../appendix/CvdPrivateMirror.html"><strong aria-hidden="true">8.2.</strong> Hosting a Private Database Mirror</a></li><li class="chapter-item expanded "><a href="../../appendix/Authenticode.html"><strong aria-hidden="true">8.3.</strong> Microsoft Authenticode Signature Verification</a></li><li class="chapter-item expanded "><a href="../../appendix/FileTypes.html"><strong aria-hidden="true">8.4.</strong> ClamAV File Types and Target Types</a></li><li class="chapter-item expanded "><a href="../../appendix/FunctionalityLevels.html"><strong aria-hidden="true">8.5.</strong> ClamAV Versions and Functionality Levels</a></li></ol></li></ol>
</div>
<div id="sidebar-resize-handle" class="sidebar-resize-handle"></div>
</nav>
<div id="page-wrapper" class="page-wrapper">
<div class="page">
<div id="menu-bar-hover-placeholder"></div>
<div id="menu-bar" class="menu-bar sticky bordered">
<div class="left-buttons">
<button id="sidebar-toggle" class="icon-button" type="button" title="Toggle Table of Contents" aria-label="Toggle Table of Contents" aria-controls="sidebar">
<i class="fa fa-bars"></i>
</button>
<button id="theme-toggle" class="icon-button" type="button" title="Change theme" aria-label="Change theme" aria-haspopup="true" aria-expanded="false" aria-controls="theme-list">
<i class="fa fa-paint-brush"></i>
</button>
<ul id="theme-list" class="theme-popup" aria-label="Themes" role="menu">
<li role="none"><button role="menuitem" class="theme" id="clamav">Dark</button></li>
<li role="none"><button role="menuitem" class="theme" id="clamav_light">Light</button></li>
</ul>
<button id="search-toggle" class="icon-button" type="button" title="Search. (Shortkey: s)" aria-label="Toggle Searchbar" aria-expanded="false" aria-keyshortcuts="S" aria-controls="searchbar">
<i class="fa fa-search"></i>
</button>
</div>
<h1 class="menu-title">ClamAV Documentation</h1>
<div class="right-buttons">
<a href="../../print.html" title="Print this book" aria-label="Print this book">
<i id="print-button" class="fa fa-print"></i>
</a>
</div>
</div>
<div id="search-wrapper" class="hidden">
<form id="searchbar-outer" class="searchbar-outer">
<input type="search" name="search" id="searchbar" name="searchbar" placeholder="Search this book ..." aria-controls="searchresults-outer" aria-describedby="searchresults-header">
</form>
<div id="searchresults-outer" class="searchresults-outer hidden">
<div id="searchresults-header" class="searchresults-header"></div>
<ul id="searchresults">
</ul>
</div>
</div>
<!-- Apply ARIA attributes after the sidebar and the sidebar toggle button are added to the DOM -->
<script type="text/javascript">
document.getElementById('sidebar-toggle').setAttribute('aria-expanded', sidebar === 'visible');
document.getElementById('sidebar').setAttribute('aria-hidden', sidebar !== 'visible');
Array.from(document.querySelectorAll('#sidebar a')).forEach(function(link) {
link.setAttribute('tabIndex', sidebar === 'visible' ? 0 : -1);
});
</script>
<div id="content" class="content">
<main>
<h1 id="how-to-report-a-bug"><a class="header" href="#how-to-report-a-bug">How to Report A Bug</a></h1>
<blockquote>
<h2 id="warning-against-accidental-vulnerability-disclosure"><a class="header" href="#warning-against-accidental-vulnerability-disclosure">Warning Against Accidental Vulnerability Disclosure</a></h2>
<p>You may not realize it, but your bug could be a security issue. Please <a href="https://github.com/Cisco-Talos/clamav/security">review our Security Policy</a> to determine if your bug is a security issue <em><strong>before</strong></em> you create a public ticket on GitHub issues.</p>
<p>GitHub Issues are <em>public</em> reports and security issues <strong>must</strong> be reported in private.</p>
</blockquote>
<h2 id="steps-before-you-report"><a class="header" href="#steps-before-you-report">Steps Before You Report</a></h2>
<p>If you find a bug in ClamAV, please do the following before you submit a bug report:</p>
<ol>
<li>
<p>Verify if the bug exists in the most recent stable release or ideally check if the bug exists in the latest unreleased code in Git before reporting the issue.</p>
</li>
<li>
<p>Review <a href="https://github.com/Cisco-Talos/clamav/issues?q=is%3Aopen+is%3Aissue">the open issues</a> to make sure someone else hasn't already reported the same issue.</p>
<blockquote>
<p><em>Tip</em>: Before switching to GitHub Issues, ClamAV used Bugzilla. You can also review <a href="https://bugzilla.clamav.net/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=NEEDINFO&bug_status=REOPENED&classification=ClamAV&limit=0&list_id=162358&order=changeddate%20DESC%2Cbug_status%2Cpriority%2Cassigned_to%2Cbug_id&product=ClamAV&query_format=advanced&resolution=---">older open tickets from the Bugzilla archive</a>.</p>
</blockquote>
</li>
<li>
<p>Collect the required information, described below, to include with your report.</p>
</li>
<li>
<p>Create a <a href="https://github.com/Cisco-Talos/clamav/issues/new">new ticket on GitHub</a>.</p>
</li>
</ol>
<p>Please do not submit bugs for third party software.</p>
<h2 id="required-information"><a class="header" href="#required-information">Required Information</a></h2>
<p>Please be sure to include all of the following information so that we can effectively address your bug:</p>
<ul>
<li>
<p><strong>ClamAV version, settings, and system details:</strong></p>
<p>On the command line, run:</p>
<pre><code class="language-bash">clamconf -n
</code></pre>
<p>ClamConf will print out configuration information and some system information. The <code>-n</code> option prints out only non-default options. This information will help the team identify possible triggers for your bug.</p>
</li>
<li>
<p><strong>3rd party signatures:</strong></p>
<p>Please tell us if you are using any unofficial signature databases, that is anything other than <code>main.cvd/cld</code>, <code>daily.cvd/cld</code>, and <code>bytecode.cvd/cld</code></p>
</li>
<li>
<p><strong>How to reproduce the problem:</strong></p>
<p>Include specific steps needed to reproduce the issue.</p>
<p>If the issue is reproducible only when scanning a specific file, attach it to the ticket.</p>
<p><em>Large Files</em>: The maximum size for file attachments on GitHub Issues is 25MB and the maximum size for images is 10MB. If the file is too big to mail it, you can upload it to a password protected website and send us the URL and the credentials to access it.</p>
<p>If your file must be kept confidential you can reach out on the <a href="https://discord.gg/6vNAqWnVgw">ClamAV Discord chat server</a> to exchange email addresses and to share the zipped file or to share the zip password.</p>
<blockquote>
<p><strong>CAUTION</strong>: Don’t forget to encrypt it or you may cause damage to the mail servers between you and us!</p>
<p>On the command line, run:</p>
<pre><code class="language-bash">zip -P virus -e file.zip file.ext
</code></pre>
</blockquote>
</li>
</ul>
</main>
<nav class="nav-wrapper" aria-label="Page navigation">
<!-- Mobile navigation buttons -->
<a rel="prev" href="../../manual/Usage/Services.html" class="mobile-nav-chapters previous" title="Previous chapter" aria-label="Previous chapter" aria-keyshortcuts="Left">
<i class="fa fa-angle-left"></i>
</a>
<a rel="next" href="../../manual/Signatures.html" class="mobile-nav-chapters next" title="Next chapter" aria-label="Next chapter" aria-keyshortcuts="Right">
<i class="fa fa-angle-right"></i>
</a>
<div style="clear: both"></div>
</nav>
</div>
</div>
<nav class="nav-wide-wrapper" aria-label="Page navigation">
<a rel="prev" href="../../manual/Usage/Services.html" class="nav-chapters previous" title="Previous chapter" aria-label="Previous chapter" aria-keyshortcuts="Left">
<i class="fa fa-angle-left"></i>
</a>
<a rel="next" href="../../manual/Signatures.html" class="nav-chapters next" title="Next chapter" aria-label="Next chapter" aria-keyshortcuts="Right">
<i class="fa fa-angle-right"></i>
</a>
</nav>
</div>
<script type="text/javascript">
window.playground_line_numbers = true;
</script>
<script type="text/javascript">
window.playground_copyable = true;
</script>
<script src="../../ace.js" type="text/javascript" charset="utf-8"></script>
<script src="../../editor.js" type="text/javascript" charset="utf-8"></script>
<script src="../../mode-rust.js" type="text/javascript" charset="utf-8"></script>
<script src="../../theme-dawn.js" type="text/javascript" charset="utf-8"></script>
<script src="../../theme-tomorrow_night.js" type="text/javascript" charset="utf-8"></script>
<script src="../../elasticlunr.min.js" type="text/javascript" charset="utf-8"></script>
<script src="../../mark.min.js" type="text/javascript" charset="utf-8"></script>
<script src="../../searcher.js" type="text/javascript" charset="utf-8"></script>
<script src="../../clipboard.min.js" type="text/javascript" charset="utf-8"></script>
<script src="../../highlight.js" type="text/javascript" charset="utf-8"></script>
<script src="../../book.js" type="text/javascript" charset="utf-8"></script>
<!-- Custom JS scripts -->
</body>
</html>
OHA YOOOO